We trust your shopping experience with us is efficient and effective. If you're unhappy with your purchase you may return or exchange the items from your invoice for 15 days of delivery confirmation date providing items are in the original condition that you received them. Customized items are non-refundable.
Exchange Instructions:
Please mail product and invoice to the address below. Include exchange instructions written on the invoice. We will mail the product back to you free of charge.
Return Instructions:
Please mail product and invoice to the address below. Include exchange instructions written on the invoice. We will refund your original payment for the item. A 20% return fee will be deducted from the amount refunded.
Ultras
26327 S Western Ave
Lomita CA 90717
Commonly Asked Questions:
* Items listed as 'Final Sale' may not be returned or exchanged.
* There are no restocking fees on exchanged items.
* We will not accept nor return items for return or exchange once they are washed, worn or damaged unless they are arrived damaged.
* Always get a tracking number when returning or exchanging product
* Original shipping will not be refunded, unless it’s our error
*Buyer is responsible for shipping item back